I. Personal data:
For what purposes do we use your personal data?
We use your personal data to provide you with the information, products or services you request from us or purchase when shopping online. In this context, we use your personal data to be able to process your orders, and to manage your deliveries, complaints, returns and refunds in a secure and efficient manner.
The personal data you provide to us directly when you place an order or make a payment will only be used to the extent necessary to process the order and deliver the requested products and services.
The personal data we obtain when you place an order or make a payment will only be used to the extent necessary to process the order and deliver the requested products and services.
Who can view your personal data?
We share your personal data with suppliers who carry out certain tasks on our behalf, such as processing orders and payments. Alpenext always takes full responsibility for its suppliers.
We may also, from time to time, share personal data with independent third parties, such as electronic communications providers, banks and postal services. Please be aware that many of these recipients are independently permitted or required to process your personal data in their own rights.
Unless otherwise stated, we never transmit, sell or exchange your data to third parties.
How long do we keep your personal data?
We will only retain and process your personal data for as long as necessary to fulfill our contractual obligations.
However, we may continue to use and store your data for additional purposes.
Purchase order data will also be used for the development and improvement of products, services and supply chains.
This data will also be used for security purposes for fraud detection and loss prevention.
II. Transactions:
alpenext.com is secure.
The alpenext store uses a secure protocol (https). This allows you to see at a glance which site you are protected on when you browse the site and transmit your data. A small padlock in front of the address is present to inform you of this. In addition, in the address bar the S stuck to http also allows you to see that the data is encrypted and inviolable. Thanks to these 2 proofs, it is guaranteed that your purchase will be made with complete peace of mind.
And as if that wasn't enough, we do not store any banking data on our website to guarantee your peace of mind.
Your banking data secure and not recorded on the store.
The alpenext.com store offers the possibility of paying by credit card via its Paypal partners. NO data concerning your credit card payment is stored on the alpenext.com site.
Please note that it is not necessary to have a Paypal account to validate an order with a bank card.
All transactions and web pages are secured with HTTPS protocol and 128-bit encryption. The fraud prevention algorithm triggers the 3-D Secure protocol to ensure risky transactions, to keep all transactions secure.
The communication of your credit card number on the banking server when paying for the order is completely secure. Your payment information is protected and encrypted using Secure Sockets Layer (SSL).
PayPal security and prevention tools are among the most efficient on the market. The data encryption technology is military-grade, the most secure in the world.
